Product Support

Pyxis^® Medication and Supply Management

CareFusion is committed to providing a positive customer experience. Our experienced support representatives are well equipped to address your needs around the clock.

Pyxis EcoStation^™ system (Formerly Vestara)
Tel: 949.660.8648
Fax: 949.660.8659

Pyxis^® Technical Support
Tel: 800.727.6102

Online Technical Support

Online technical support allows you to log cases with our Technical Support Center, view your case histories, check the status of open cases and find troubleshooting solutions and user guides relating to your Pyxis^® product cases.
Download a presentation that walks you through the Customer Self-Service application
Don't have access yet? Register for Online Technical Support

Customer Connection

Customer Connection contains user guides, best practice documents, e-newsletter archives, security news and our product enhancement suggestion form for Pyxis^® products.
Don't have access yet? Register for Customer Connection


Pyxis SAP Solution

As part of our effort to continually improve your customer experience, we are consolidating our Pyxis business systems into a single integrated platform.
Beginning in February 2011, you will see changes to your Pyxis billing invoice. You will also have a new Customer Approval Portal for accepting Equipment Confirmations and a new Customer Self Service Portal for monitoring help cases. Learn more now