Technical Support
CareFusion is committed to providing a positive customer experience. Our experienced support representatives are well equipped to address your needs.
This page contains technical support information related to the following:
Brands
AVEA® Ventilators, Bird® Blenders, EnVe™ Ventilators, ReVel™ ventilators, LTV® Ventilator Systems, SensorMedics® HFOV, VELA® Ventilators, VIASYS® Healthcare products and SiPAP NCPAP Systems
Technical support
LTV ventilator / ReVel ventilator & accessories
Phone: 800.754.1914, ext. 2
Email: LTV - ltvservice@carefusion.com
ReVel - gmb-revelservice@carefusion.com
Hours: Monday through Friday 8am to 5pm CT
HFOV and SiPAP
Phone: 800.231.2466, ext 1
Email: support.smcvent.us@carefusion.com
AVEA, VELA, Bird Blenders, CareFusion Ventilation System
Phone: 800.231.2466, ext 1
Email: support.vent.us@carefusion.com
Ventilator software update request form
EnVe
Phone: 800.554.8933
Email: support.vent.us@carefusion.com
Warranty Claims
For Warranty issues on the AVEA, Bird, EnVe, SensorMedics HFOV, VELA ventilators, and Infant NCPAP Systems, please contact Technical Support. The Warranty Claim Form can be used as a template for your request. All fields with an asterisk are mandatory.
Email: support.vent.us@carefusion.com