The Alaris® SE pump supports the same Guardrails® Suite MX software used in our state-of-the-art Alaris® System. This software is the most complete safety solution available today at the point of care for large volume infusions and helps provide unprecedented protection for caregivers and patients using a “smart” pump.
Recall Information and Q&A: For the most current information or answers to questions, please contact our Call Center dedicated to the Alaris® SE pump recall at 877.552.4922.
Adverse Reports: If you have any adverse reports related to the Alaris® SE pump please use our main business line to contact Customer Advocacy at 800.854.7128, Option 1, Option 1, then Option 3, or via email at customerfeedback@carefusion.com.
We also encourage you to report adverse events related to key bounce directly to MedWatch, the FDA's voluntary reporting program. You may submit reports to MedWatch, Food & Drug Administration, 5600 Fishers Lane, Rockville, MD 20857-9787 or online at http://www.fda.gov/medwatch/report.htm.
